Teller you’ll just be handling transactions like check deposits and withdrawals, more of a customer service position. As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. PNC is on a bit of a hiring spree right now, so now is the perfect time for you to be being interviewed. PNC Customer Service Representative interview questions and answers. Browse our opportunities and apply today to a PNC Customer Service & Support position. The interview was good and very long. Report if you are a PNC customer who has been a victim of identity theft. However, I received an email a few days ago from PNC bank that I have been selected for a virtual interview, and am excited! If the virtual interview goes well, what should I expect? In person Apply for Customer Service Representative-Mountain/Pacific Time Zones job with PNC in Remote, Nevada, United States of America. Service Request Management Process - Working Experience Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests. I've tried calling PNC for two days straight whereby I was put on hold for hours, as well as messaging them on Twitter. I have never worked in banking, I have experience in an accounts… Nov 22, 2025 · Explore PNC Financial Services Group Customer Service Representative salaries in the United States collected directly from employees and jobs on Indeed. I called the customer service number right away thinking there was some sort of mistake. Specifically for teller. We would like to show you a description here but the site won’t allow us. 295 PNC Financial Services Group reviews. Apply to Customer Service Representative, Customer Specialist and more! Average hourly pay for PNC Financial Services Group Remote Customer Service Representative: $0. During these three months, there was no written communications from PNC or the debt collector. Been calling customer support, 1+hr wait & no response. I am starting a new position as a PNC Branch Banker this coming week in GA. PNC Employee Reviews Out of 815 PNC employee reviews, 76% were positive. Better yet, if you live close to the branch go in person and see them face to face. Apply for Customer Service & Support Representative - CCC Eastern/Central Time Zones job with PNC in Remote, Pennsylvania, United States of America. We're looking at alternatives now too. Feb 13, 2025 · Get help with PNC Bank accounts and services. 5 open jobs for Pnc customer service representative. We have a few tips to help you prepare for and maintain a successful career. Banking online has never been easier thanks to PNC Banks Mobile App. PNC outreach call? I got a call from the campus pnc and the lady told me she called just to see if I needed help reaching goals or planning or whatever. Get the right Pnc customer service representative job with company ratings & salaries. PNC, NerdWallet's #1 HELOC lender for 2024, is ideal for paying off credit cards, home renovations, mortgage refinance & allows you to lock a fixed rate We would like to show you a description here but the site won’t allow us. You can access the online chat to ask questions. Free interview details posted anonymously by PNC Bank interview candidates. Free interview details posted anonymously by PNC Financial Services Group interview candidates. Mar 5, 2024 · A PNC Bank customer is voicing their frustrations on Reddit. When I finally listened to the voicemail, it was someone saying they were from PNC and to call them back, and it was not a sales call. They asked via the text that I contact their 800 number immediately to freeze the card and work on the situation. Average salaries for PNC Bank Customer Service Representative: $38,402. 7K per year. Need support for your PNC credit card? Access FAQs, tools, and discover helpful guidance on using and managing your card securely. 2 Pnc Customer Service Representative jobs available on Indeed. Email a PNC customer support team member and hope your request for help gets to the right person quickly. Hello guys! Wanted to know somebody’s experience at PNC in the hiring process. the applicable rewards program terms and conditions. com. I have accepted a job with PNC working 100% remote at the customer care center. Mar 16, 2025 · 58 reviews from PNC Financial Services Group employees about working as a Customer Support Representative at PNC Financial Services Group. I work here in Tech and Ops. Money isn't the most important thing ever, but companies as big as PNC should be able to pay a LIVABLE wage. Prepare for customer service, banking operations, and values-based questions. You could ask 6 different people how something was supposed to be done, and you’d get 6 different answers. Jun 27, 2025 · Average hourly pay for PNC Financial Services Group Customer Service Representative: $19. Browse and apply for Customer Care Center jobs at PNC What was interesting is that I immediately got a notification via text message from a service purporting to be PNC Bank alerting me to the fraudulent transaction. TLDR; All in all, PNC is the worst bank I've ever had the displeasure of working with. Free interview details posted anonymously by PNC interview candidates. Welcome to a seamless journey. 3 days ago · When I started working at PNC, nobody knew what they were doing. Browse our opportunities and apply today to a PNC Customer Care Center position. Mysterious bank account closures have left tons of consumers in the dark about the status of their funds. The interview I had lasted about 20 mins and just talked about past job experience and how you'd fit in to their office setting (basic interview jargon). I have been applying for a bunch of different job positions in the banking, insurance and financial industries but have yet to get an interview. Search Pnc customer service representative jobs. Few days later a PNC Recruiter called me to schedule an interview with the branch manager. 176 Customer Service Representative reviews from PNC Financial Services Group employees about Work-Life Balance Nov 12, 2025 · PNC doesn’t have a public email for customer service support, but you can access a representative by logging in to your app or the website. Browse and apply for Customer Care Center jobs at PNC We would like to show you a description here but the site won’t allow us. Prepare yourself for your Customer Service Representative interview at PNC Financial Services Group by browsing Interview questions and processes from real candidates. If you're interested in working for a brokerage, you can work your way up from a customer facing role in a company like Fidelity. 40 PNC Financial Services Group reviews. Apply for Customer Service & Support jobs at PNC. . Follow us as we guide you through our hiring process. PNC Simple Checking is an easy-to-open account with no minimum deposit, no overdraft fees, and flexible ways to avoid monthly charges. Never used PNC, but in general most banks are going to be a very similar if not identical experience. 1 out of 5 stars in 295 Glassdoor reviews. This may involve questions regarding products, online directions, and their accounts. The remaining 24% were constructive reviews with the goal of helping PNC improve their work culture. This asshole just sat their trying to talk to me like we were friends. Apply for Customer Care Center jobs at PNC. Find our Customer Service Representative Senior - Retail Bank Operations job description for PNC, as well as other career opportunities that the company is hiring for. Contact the PNC branch where your account is held. Moved Permanently. Customer Service Representative professionals working at PNC Financial Services Group have rated their employer with 3. So i get on my mobile banking app and receive a message that says "pnc online banking revoked return code: p12490880" At this point im wondering what is going on, so i call pnc. Click here to see the total pay, recent salaries shared and more! Sep 27, 2019 · 8 PNC Financial Services Group Virtual Customer Service Representative interview questions and 3 interview reviews. PNC said it was because we signed up for paperless statements but no emails received. The average salary for a PNC Customer Service Representative is $41,031 per year in US. Advice For Traveling Outside Your Local Area If you plan to travel out of your local area, it is highly advisable to bring plenty of cash. Ask to speak with a representative because you were contacted by someone claiming to be PNC. Branch sales & service you’ll probably be doing transactions still but you’ll be more focused on opening accounts and expanding wallet share, more of a sales position. For the most part they have the same features, they offer the same tools, some people will have occasional bad customer service experiences but in general customer service is decent or good. While this can happen to new m… We would like to show you a description here but the site won’t allow us. com or from a PNC customer service repr an every transaction you make with your credit card. Find information on payment options, hardship assistance, and frequently asked questions. But this is very different from something like 'Capital Markets Analyst' or something, which recruits from candidate pools with different experience (very different from customer service). Find the PNC Bank toll free number and customer service contact information for assistance. Explore PNC Financial Services Group Customer Service Representative salaries in Ohio collected directly from employees and jobs on Indeed. Case got escalated but still no resolution for past 2 weeks. Apply to Customer Service Representative, Customer Specialist and more! Search Pnc customer service representative jobs. Anyone else experiencing terrible customer service with pnc bank (online/phone) My online banking account got blocked twice & despite providing correct information, it did not unlock. “Brilliant Thrives Here” is a service mark of The PNC Financial Services Group, Inc. I just got a job at a software company making 4x as much for essentially the same job (customer service without money responsibilities). Management was not helpful, expectations were vague and unclear, I would not recommend this company. Find information on how to manage your auto loan account with PNC including how to make payments, how to log into PNC Online Banking and frequently asked questions. Reviews from PNC Financial Services Group employees about working as a Call Center Representative at PNC Financial Services Group. Empowering you and your career. 27 PNC Bank reviews. View the base salary, stock, and bonus breakdowns for PNC's total compensation packages. Aug 27, 2025 · PNC Bank interview details: 42 interview questions and 42 interview reviews posted anonymously by PNC Bank interview candidates. Learn how to complete all of your banking online with our collection of Mobile Banking FAQs. Service has declined every year we have used them. PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. PNC's customer service is terrible. Apr 5, 2024 · The average salary for PNC Customer Service Representatives is $32,260 per year on average or $16 per hour. I initially got an email for a digital interview where I had to record some answers to the questions they had. Oct 24, 2021 · I've tried calling PNC for two days straight whereby I was put on hold for hours, as well as messaging them on Twitter. This subreddit is a place for teams, companies and individuals who want to share news, experience, tips, tricks, and software about working remotely or in distributed teams. Just be relaxed and honest and you'll get hired. Jun 8, 2024 · The bank agent was on the phone with customer service for over an hour just trying to get into my account with me sitting right there. I called PNC directly and they confirmed that they had been calling from their due diligence department. PNC Bank offers a wide range of personal banking services including checking and savings accounts, credit cards, mortgage loans, auto loans and much more. You can also find information about rewards programs on pnc. PNC allowed a third party to buy the debt but still kept the closed account open to rack up more fees. Nov 12, 2025 · PNC doesn’t have a public email for customer service support, but you can access a representative by logging in to your app or the website. Learn about PNC Financial Services Group culture, salaries, benefits, work-life balance, management, job security, and more. Apr 5, 2024 · The average salary for The PNC Financial Services Group Customer Service Representatives is $32,260 per year on average or $16 per hour. Aug 24, 2024 · 80 PNC Financial Services Group Customer Service Representative interview questions and 70 interview reviews. they said they just have to do it every so often. I will be working with mortgages. Aug 8, 2024 · 5 PNC Bank Customer Service Representative interview questions and 5 interview reviews. A free inside look at company reviews and salaries posted anonymously by employees. I was told by a very cheerful customer service rep that it was not a mistake and furthermore PNC would be severing their relationship with me. 8K to $55. Has this happened to anyone else? I thought it was a scam but I called the pnc branch back and it was the same person, but it still feels weird since pnc has never called me. 6 days ago · The average Customer Service total compensation in United States at PNC ranges from $39. Jan 7, 2026 · 724 reviews from PNC Financial Services Group employees about working as a Customer Service Representative at PNC Financial Services Group. As soon as i call, they transfer me to the fraud department. On the first attempt my card is declined. Yep I left them because after my card was stolen the customer service rep immediately refused to block future transactions. PNC Bank salary trends based on salaries posted anonymously by PNC Bank employees. 10 open jobs for Pnc customer service representative. Try to live-chat with a PNC customer service representative. This salary trends is based on salaries posted anonymously by PNC Financial Services Group employees. The bank agent was on the phone with customer service for over an hour just trying to get into my account with me sitting right there. This subreddit is a place for teams, companies and individuals who want to share news, experience, tips, tricks, and software about working remotely or in distributed teams. The Finance team, with 94% positive reviews, reports the best experience at PNC compared to all other departments at the company. Just had a terrible experience with PNC Bank and fees…anyone else had a bad experience with this bank? Jan 7, 2026 · 724 reviews from PNC Financial Services Group employees about working as a Customer Service Representative at PNC Financial Services Group. Practice 35 PNC Bank interview questions with 104 professional answers. PNC is just a hot mess. Contact your branch or account representative, or call our toll-free number: Find answers and resources for your PNC mortgage, including how to make a payment, mortgage tax information and more. Are you a student? We would like to show you a description here but the site won’t allow us. They have not helped me despite the fact that their customer support is open until 5 PM eastern on weekends and all my attempts came well before 5. I work for pnc bank, 1 year here make your questions Apr 30, 2025 · Get ready for your interview at PNC Financial Services Group with a list of common questions you may encounter and how to prepare for them effectively. They asked me a ton of questions about my income etc. Apr 10, 2025 · How does the salary as a Customer Service Representative at PNC Financial Services Group compare with the base salary range for this job? The average salary for a Customer Service Representative is $46,613 per year (estimate) in US, which is 15% higher than the average PNC Financial Services Group salary of $40,526 per year (estimate) for this job. I wish I could amplify this more. Oct 18, 2023 · Anyone else experiencing terrible customer service with pnc bank (online/phone) My online banking account got blocked twice & despite providing correct information, it did not unlock. Experience a smooth transition to PNC with our hassle-free mortgage transfer process, ensuring no changes to your current terms, conditions, or payment due date. Some limited transactions, such as cash advance transactions (including the purchase of cash equ When I finally listened to the voicemail, it was someone saying they were from PNC and to call them back, and it was not a sales call. They seem to want to be one of the big national banks, but they can't handle the customers they have.

jhtonulr
sdpmwm7
cq6ki
arowz6ai
hvhixaaoe
rk1ge
vxxm1axi
acddlu9bzhi
utqoqbbh
cnqpw